FAQ's
Brand & Product Philosophy
What is Kinavu all about?
Kinavu is a modern lifestyle brand celebrating simple rituals and everyday comfort. We create home linens and essentials designed for mindful living and crafted with quality in mind.
Are your products made sustainably?
Yes. We source responsibly and work with trusted manufacturing partners in India. Our fabrics include organic cotton, linen, and TENCEL™, chosen for their sustainability and comfort.
Fabric, Craft & Quality
What materials do you use?
Our collection includes breathable and durable fabrics:
- Organic cotton – soft and skin-friendly
- 100% Euroflax Linen – textured, breathable, and eco-conscious
- TENCEL™ – silky-smooth and moisture-wicking
How are your products made?
Products are created by India's top textile manufacturers. Every step—from fibre sourcing to finishing—focuses on quality and transparency.
Will natural fabrics fade or shrink?
Slight colour fade over time is normal. There is no shrinkage in the products. Follow care instructions to maintain the look and feel of the product.
Washing & Care
How should I wash Kinavu linens?
- Machine-wash on a gentle cycle in cold or lukewarm water.
- Use mild, eco-friendly detergent.
- Avoid bleach and fabric softeners.
- Air dry for longevity; tumble dry on low heat if needed.
Will the colour bleed on the first wash?
Natural fibres may release minimal dyes. We recommend a separate first wash in cold water for colored items to ensure safe blending with other laundry.
Orders, Shipping & Tracking
How long will it take for my order to arrive?
Within India: 5–7 business days post-dispatch.
What are your shipping charges?
Free Shipping
Free shipping on all prepaid orders above ₹2,000 anywhere in India.
A shipping fee of ₹99 applies to orders below ₹2,000.
Cash on Delivery (COD)
COD is available for orders below ₹6,000 only.
COD handling fee: ₹49 for orders below ₹2,000 and ₹79 for orders between ₹2,000 and ₹6,000.
Orders above ₹6,000 are prepaid only for faster and more secure processing.
How can I track my order?
Once dispatched, you'll receive updates via message.
Payment & Checkout
What payment methods do you accept?
We accept all major Indian payment methods—Visa, MasterCard, Maestro, UPI, Net Banking, and Cash on Delivery (COD) for select regions.
Is payment secure on Kinavu?
Yes. We use PCI-DSS-compliant payment processors, and all transactions are secured via SSL encryption to protect your data.
Returns & Exchanges
Can I return or exchange items?
Yes! We offer a 7-day return/exchange window post-delivery for unused items with tags and original packaging. Visit our Returns & Exchanges page for full steps.
How will I receive my store credit?
Store credit is issued as soon as the reverse shipment is received and verified.
Who pays for return shipping?
Return shipping has a minimal charge of INR 99, unless there is a manufacturing defect or shipping error on our part.
Warranty & Defects
Do you offer product warranties?
Yes—against manufacturing defects in stitching, fabric, or workmanship—valid for 10 days after delivery. Colour fade, aesthetic variations, and normal wear are not covered.
How do I report a defect?
Email support@kinavuliving.com within 10 days of delivery with order details and photos of the issue. We'll guide you through the replacement or refund process.
Wholesale, Gifting & Custom Projects
Do you supply for B2B or bulk orders?
Absolutely! For boutique hotels, corporate gifting, or event collaborations, reach out to support@kinavuliving.com.
Can I request personalized gifts?
Yes—we offer gift wrapping and personalized messaging at checkout. Bulk gift orders can include custom branding or notes upon request.
Values
Is Kinavu eco-friendly?
Sustainability is central to our mission. We prioritize:
- Ethical sourcing
- Organic and renewable fabrics
- Artisan-made craftsmanship
- Minimal, recyclable or biodegradable packaging
How do you support local artisans?
We partner with Indian weavers and craftspeople, providing fair wages and fostering traditional craft methods across our collections.
Contact & Support
How do I get in touch?
Email: support@kinavuliving.com
WhatsApp: 84548 17517 (for real-time order or product queries)
Careers & Wholesale: support@kinavuliving.com
Where are you based?
Our sourcing and operations are India-based, and shipping is managed centrally from Mumbai.
All About Product
What are the best premium bedsheet brands in India?
India has several premium bedding brands offering high-quality sheets. At Kinavu Living, we stand apart by combining global innovations like HeiQ Cool™ Swiss cooling tech with fabrics curated for Indian homes and climates — from breathable Percale Cotton to TENCEL™ and Euroflax Linen. Our sheets are designed for cooler, deeper, and restorative sleep.
Is linen better than cotton for bedsheets?
Both fabrics have their strengths.
- Cotton (Percale weave): Crisp, lightweight, instantly cool to touch, great for hot sleepers.
- Linen: Naturally textured, airy, gets softer with every wash, and lasts decades when cared for.
If you want year-round durability and earthy luxury, choose Linen. If you want cool, soft, cool sheets, Percale Cotton is perfect.
What is TENCEL™, and is it good for hot weather?
Yes. TENCEL™ Lyocell is made from sustainably sourced wood pulp. It’s silky-smooth, breathable, and naturally moisture-wicking — perfect for hot, humid Indian summers. Ensures the user does not sweat, making it apt for hot sleepers. It also resists wrinkles and is ideal for sensitive skin.
What thread count is best for luxury sheets?
Higher thread count doesn’t always mean better quality. The sweet spot for luxury sheets is 250–400 TC in Percale or Sateen weave. Kinavu Percale Cotton sheets (300 TC) strike the perfect balance between breathability, crispness, and durability.
Are organic cotton sheets worth it?
Absolutely. Organic cotton is grown without harmful chemicals, making it safer for your skin and the planet. At Kinavu, our cotton fabrics are completely organic and OEKO-TEX® certified, ensuring both sustainability and safety.
What are the best bedsheets for humid Indian climates?
For high humidity, opt for breathable and moisture-wicking fabrics:
- Percale Cotton with HeiQ Cool™ (stays ~2°C cooler)
- TENCEL™ Lyocell (naturally regulates moisture)
- Linen (excellent airflow)
Which bedsheets stay coolest in summer?
Percale Cotton with HeiQ Cool™ is unbeatable for Indian summers — its crisp weave and treatment with the Swiss tech cooling finish, regulate temperature throughout the night. TENCEL™ is another great option for sweaty sleepers.
How can I reduce sweating while sleeping?
- Choose cooling fabrics: Percale Cotton treated with HeiQ Cool™. You can also choose TENCEL™, which has moisture wicking capabilities.
- Use HeiQ Cool™ treated sheets that instantly lower bed surface temperature.
- Avoid polyester/ microfibre blends that trap heat.
- Pair with breathable quilts like the Kinavu Percale Quilts and Cooling weighted Blankets, instead of heavy comforters.
How do I care for linen sheets so they last longer?
- Wash in cold or lukewarm water.
- Use a gentle detergent; avoid bleach.
- Air dry or tumble on low heat.
- Expect a relaxed drape and softened texture over time — that’s the charm of linen.
What are the best luxury bedsheets under ₹4000?
Kinavu Living offers 100% Percale Cotton, TENCEL™ bedsheets under ₹4000 without compromising on quality. You get global innovations and premium fabrics at honest pricing — ideal for modern Indian homes.
Which bedsheets are best for trousseau and gifting?
Percale Cotton, Linen and TENCEL™ sets are perfect for wedding trousseau and gifting. They combine luxury, longevity, and timeless aesthetics.
Which luxury bedsheet brands are sustainable in India?
Sustainability means certified fabrics and ethical processes. At Kinavu, we use:
- Euroflax Linen from sustainable European mills
- TENCEL™ Lyocell made in closed-loop systems
- OEKO-TEX® safety certifications
- Cotton that is sourced from certified suppliers of organic yarn.
We’re proud to be part of India’s movement towards conscious luxury.
Are premium bedsheets really worth the price?
Yes. Premium sheets:
- Last 2–3x longer than regular ones.
- Offer better sleep health (cooling, breathable, skin-friendly).
- Elevate your bedroom aesthetics.
- Save money in the long run by reducing frequent replacements.
At Kinavu, you’re investing in sleep quality and long-term value, not just fabric.