Get 5% off above ₹2999 and 10% off above ₹7999

Refund policy

Exchange Policy
•⁠  ⁠Colour exchanges for bedsheet sets are accepted within 7 days of receiving your order, as long as the product is unused, unwashed, and in its original condition.
•⁠  ⁠Exchange orders are dispatched only after we receive and verify the returned product.
•⁠  ⁠Exchanges or returns can be processed only once for the original order.
•⁠  ⁠If exchanged for a product of lower value, the difference will be refunded as store credit.

Return Policy
•⁠  ⁠Returns are accepted within 7 days of delivery for unused and unwashed products in their original condition.
•⁠  ⁠Store Credit will be given, from which a reverse logistics fee of ₹99 will be deducted, and credit will be issued within 48 hours of reverse pickup.
•⁠  ⁠Shipping charges are non-refundable, if any. 
•⁠  ⁠Products must be returned in their original packaging; damaged or poor-condition returns will not be accepted.
•⁠  ⁠Any freebies received with your order must be returned; if not, the value of the freebie will be deducted from your refund.
•⁠  ⁠Returns or exchanges can be processed only once for the original order.
Note: Eye mask, pillow mists and clearance sale items are non-returnable and non-exchangeable.

Cancellation Policy
•⁠  ⁠Prepaid orders can be cancelled only before dispatch.
•⁠  ⁠If cancelled after dispatch, a ₹100 cancellation fee will be charged.

Refund Policy

Refunds are not offered as a standard policy. In exceptional cases where a refund is approved, it will be processed within 30 days.

Need Assistance?

For any queries related to exchanges, returns, or cancellations, please reach out to us at:

📧 support@kinavuliving.com